Last Updated: November 2026
Eager Beaver BBQ (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit eagerbeaverbbq.com, purchase bottled BBQ sauces or merchandise, or submit a catering or contact inquiry.
1. Information We Collect
- Order & Fulfillment Details: Your name, billing address, shipping address, email address, phone number, ordered items, and (for gift orders) your recipient’s delivery address and gift note.
- Payment Information (PCI-DSS Tokenized): Credit/debit card and PayPal payments are processed directly inside PayPal’s PCI-DSS Level 1 encrypted hosted fields. Eager Beaver BBQ never sees or stores your full card number or CVV security code on our server.
- Catering & Contact Submissions: Event date, guest count, contact info, and message details when you request a catering quote or contact us.
- Technical & Security Data: IP address, browser user-agent, and essential WooCommerce cart/session cookies used to keep items in your cart and block automated bot/carding abuse.
2. How We Use Your Information
- Pack, ship, and deliver your online orders (or prepare your Elizabeth, IL in-restaurant pickup).
- Send transactional order receipts, gift summaries, and live USPS / UPS / FedEx package tracking emails from
eagerbeaverbbq@gmail.com. - Respond to customer support requests, broken-jar replacement claims, and catering inquiries.
- Maintain statutory Illinois sales/grocery tax accounting records and prevent payment fraud.
3. How Information Is Shared
We never sell or rent your personal information. We share order data strictly with the service providers required to complete your transaction:
- PayPal: To authorize payment and detect fraudulent card transactions.
- Shipping Carriers (USPS, UPS, FedEx): To generate shipping labels and deliver your package.
- Google Analytics / Site Kit: Aggregate, non-identifying website traffic analytics to help us improve site performance.
4. Cookies
Our store uses strictly necessary WooCommerce session cookies (woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*) so your cart and free-shipping jar counter work properly across pages, along with standard analytics cookies. You may clear or block cookies in your browser settings at any time.
5. Data Retention & Your Choices
Order records are retained as required for tax, accounting, and customer service purposes. To request a copy, correction, or deletion of your personal data (subject to legal tax-record retention requirements), email us at eagerbeaverbbq@gmail.com or call (815) 201-3855.